Fleet Reliability Engineer Seen this week

About the role

You will be the extreme owner of uptime and performance for Northwood's deployed ground station network worldwide. You'll lead maintenance, in-field troubleshooting, site upgrades, and global sparing strategies. Some days you'll diagnose an antenna issue in a remote country; other days you'll analyze network performance and reliability trends in large datasets. The role spans electrical, mechanical, and software domains, giving you broad technical exposure across the stack. Based at Los Angeles headquarters with frequent travel to sites.

What you'll do

• Upgrade, troubleshoot, and maintain a growing network of antennas distributed across the globe.
• Support rapid network expansion by deploying antennas, power systems, and networking infrastructure at remote and challenging sites worldwide.
• Partner with product, manufacturing, and test teams to influence designs with focus on reliability, maintainability, and lifecycle performance.
• Analyze large-scale system performance data and telemetry to identify trends, failure modes, and improvement opportunities. Partner with software teams to build dashboards, alerts, and automation for rapid detection and response.
• Execute repairs, upgrades, and validation testing on site while coordinating with contractors and Northwood teams.
• Scale a global maintenance ecosystem including sparing strategies, standardized procedures, preventative maintenance, and regional partner networks.

Basic qualifications

• Bachelor's degree in mechanical, electrical, aerospace, or related engineering discipline.
• Experience building, testing, or diagnosing electrical or mechanical systems.

Preferred qualifications

• Ability to work across multiple engineering disciplines and diverse teams.
• Experience reviewing telemetry or large datasets in an operational environment.
• Extreme organization, with strong project management and communication skills.
• Hands-on field experience with proficiency using basic tools.
• Proficiency in 2D or 3D CAD for modeling and drawing creation.
• Willingness to travel to domestic and international ground station sites as required.
• Prior experience in failure analysis, product engineering, quality or service in consumer electronics or automotive.
• Comfort writing and running code (Python, SQL, or other scripting languages).

Requirements

• Top Secret Security Clearance required as a condition of employment. While clearance may not be immediately necessary upon hire, you must initiate the application process promptly upon accepting this offer.
• Must be willing to work extended hours and weekends as needed.
• Must be a U.S. citizen, lawful permanent resident, protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain required authorizations from the U.S. Department of State to conform to ITAR regulations.

Compensation and benefits

Base salary is determined case-by-case based on role, level, location, skills, education, experience, and technical expertise. Total rewards include company stock options, discretionary performance bonuses, equity, comprehensive medical, vision, and dental coverage, flexible spending accounts, flexible time off, 10 or more paid holidays per year, retirement savings plans, and professional development opportunities.